It’s Software as a Service (SaaS) ...but not as you know it.!
It's not a project management tool, it's not an email ticketing system and it's not Slack... it's is a little bit of those things just stripped back to make it super simple.
From the client point of view, you can now offer them an application that helps them run all of their marketing smoothly in one place, and gives them access to real people to have real conversations and get real results.
From your point of view, it will help offer a full suite of services all while keeping your clients working with your brand. It will make offering support on small jobs profitable and allow you to upsell other services, in a way the client will actually appreciate!
This is a client support system design specifically with Agencies in mind, it’s based around an extremely easy to use ticketing system, hence ’Tick-it’ but with so much more potential.
It’s going to save you time, it’s going increase your sales, and if you want it to, it’s going to allow you to offer more services that make you money and increase your credibility.
Allow your clients to select the appropriate skill for their business from your service and that of your subcontractors.
They can even add their own team members.
Once you're up and running you can share jobs, collaborate of projects and even track billing to make sure commission is maintained and the client keeps their single point of contact with you - and nobody else!
As standard the tick-it system is set up to offer a 30 minutes of free 1-on-1 consultations. this is a great way to upsell to your clients, especially when using subcontractors as it removes the necessity for your agency involvement.
Allow the client to select from your business services, your own subcontractors or Tick-it's pool of pre approved experts.
Tick-it's providers are some of the best in the field, they'll offer free advice tailored to suit your agency and your clients.
This is the key to to great service for your clients.
They can track every request and monitor its progress, without ever having to search an email folder ever again.
They can communicate with your team and their own team members.
It will significantly reduce administration, whilst supporting service providers’ to be more productive and efficient with your clients billable time.
Quickly and easily see what tasks have been completed, what’s under way and what needs your attention.
Offer your clients reporting so they can monitor results and make service providers accountable.
Keep all your marketing collateral - images, text, video - in one place.
Share resources with other team members.
Get a 1-1 demo with a member of the Tick-it team.
Your Agency, just more user firendly.
Make supporting your clients easter, create up-sell opportunities. Utilise your own subcontractors or select from a team of proven experts available to you on demand - all managed through a single platform.
Want access to the app and our team of experts, sounds great ...so what does it cost?
Orbit
£99/month
Supernova
£255/month
All as standard
